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The Duplin County Water Department is responsible for the county water system which presently has 13 ground water wells and 4 booster pump stations that pump water throughout the county. On an average day, the water department delivers approximately 1.3 million gallons of water to over 6,200 customers. The Duplin County water system is permitted to operate by the State of North Carolina under two Public Water System I.D. numbers (04-31-090 and 04-31-085). This insures that the water is treated and tested in compliance with state and federal laws.

The Duplin County Water Department is staffed by water technicians, as well as the water system assistant supervisor and the water system supervisor. The office staff consists of an office supervisor and various office personnel. The department's constant goal is to provide customers with a safe and dependable supply of water. The water department is committed to ensuring the quality of water as required by state and federal laws.

The billing process for the purchase of water from the Duplin County Water system is as follows. Meters are read by the 28th day of every month. Bills are sent out to customers no later than the 5th day of each month. Water Payments can be made by Bank Draft, Visa or Master Card, Cash, Check, and Money Order. You can make payment in person at the Water Department and there is also a drop box for Checks and Money Orders only, located in front of the County Administration Building at 224 Seminary Street in Kenansville. Accounts not paid in full by the due date are subject to service being discontinued on the 11th day of the following month. If the water is turned off for nonpayment, a reconnect fee of $40.00, and a deposit if applicable, plus the entire amount of the latest bill shall be paid before water service is reinstated.

Duplin County Water FACTS & INFORMATION

Duplin County Water Backflow Ordinance

Duplin County Water DEPOSIT INCREASE Informational Flyer

Duplin County Water 2014 CCR Report

Duplin County Water Garnishment Ordinance

Duplin County Water Shortage Response Plan

The Water Operator: An Unappreciated Profession

Duplin County Water: Lead Public Notice

Water Rates All Districts
Residential   Commercial
First 2,000 Gallons $23.00   First 2,000 Gallons $30.00
Next 2,000 Gallons $3.50/1,000   Next 2,000 Gallons $5.00/1,000
Next 2,000 Gallons $ 3.75/1,000   Next 2,000 Gallons $4.00/1,000
Over 6,000 Gallons $4.00/1,000   Next 100,000 Gallons $3.00/1,000
  Over 106,000 Gallons $2.00/1,000
Tap Fees   Meter Deposit
Inch Tap $750.00   $100.00
1 Inch Tap $975.00   $100.00
Larger than 1 inch $1,500.00 or
Cost Plus 20%

Phone: (910) 296-2123
Address: 119 Middleton Cemetery Lane, Kenansville NC
Hours of Operation: Monday through Friday 8:00 am to 5:00 pm.
Links: http://h2o.enr.state.nc.us/wqs/