Tax Assistant II – (Tax)
GRADE:56 BASE SALARY/ HOURLY: $31,626.26/ $15.2049
OPEN: FEBRUARY 29, 2024 CLOSING DATE “OPEN UNTIL FILLED”
GENERAL DESCRIPTION OF DUTIES
Under general supervision, the purpose of this position is to collect taxes, list and transfer property for tax purposes, and to assist taxpayers and the general public with questions and inquiries concerning information kept on record in the Tax Office. Considerable tact and courtesy must be exercised in dealing with the public on tax related issues. Work is performed under general and direct supervision; however, the employee is often assigned to work independently on a specific tax function under limited supervision.
SPECIFIC DUTIES AND RESPONSIBILITIES
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
COLLECTIONS:
Collect taxes on motor vehicles and property, balancing cash drawers daily. Collects delinquent taxes using forced collection procedures (garnishment of wages, attachment of bank accounts, attachment of rents and contract payments, levying of property and foreclosure of real property).
Maintains accurate tax records on collection, delinquencies, vehicles, business personal property, and real property taxes.
Negotiate payment arrangements with delinquent taxpayers.
Issue mobile home moving permits.
Performs 10 year tax search of parcels being transferred to verify no delinquent taxes that constitute a lien on the parcel are due.
Correct information regarding motor vehicles such as change of situs of vehicle and military issues. Uses DMV online access to inquire about specific problems and removed blocks.
Assists with moving pre-payments.
Receives and distributes mail; opens and closes vault.
LISTING:
Attends to the general public and answers questions in person and by telephone, furnishing information regarding departmental operations and answers questions on programs, procedures and regulations; responds to complaints and irate taxpayers.
Maintains and keeps current and accurate roster of taxpayers qualifying and receiving the Elderly/Disabled/Veterans Homestead Exemption.
Maintains current and accurate roster of taxpayers qualifying for the Solid Waste Private Hauler discount.
Assists with performing 10 year tax search to identify past ownership of property.
Adds and balances the tax books; files new tax cards; prints tax cards.
Assists with Business/Personal listings and such.
REVALUATION:
Answers questions in person and by telephone regarding value of real property.
Organizes and prepares information, property cards and maps for appraiser to preform field work.
Coordinates and schedules the appointments with appraisers for appeal hearings.
Enters appraiser’s data changes into computer system.
Maintains monthly building permits and prepares them for appraiser field review.
Assists with obtaining information regarding the “Sales Ratio Study”.
Assist with vehicle value appeals from the public.
ADDITIONAL JOB FUNCTIONS FOR ALL SECTIONS:
Serves as backup in all areas when required.
Performs other related work as required.
MINIMUM TRAINING AND EXPERIENCE
High school diploma or GED; supplemented by vocational/technical training in bookkeeping or secretarial science; supplemented by one (1) to two (2) years previous experience and/or training involving tax listing, collection and records maintenance; or an equivalent combination of education, training, and experience.
SPECIAL REQUIREMENTS
All employees should possess a valid North Carolina driver’s license.
