Library Assistant I – (Library)
DEPARTMENT: Library
SALARY: Grade 53 $13.1346 Hourly / $27,320.02 Annually
OPENING DATE: April 12, 2024 CLOSING DATE: April 26, 2024 @5:00pm
GENERAL DESCRIPTION OF DUTIES
The Library Assistant I assist with the daily operations of the library, and provides customer service to patrons and library guests, and assists with children’s programming. Additionally, promotes the general use of facilities and assists patrons in the use of collection and computers.
ESSENTIAL FUNCTIONS
Provides regular coverage of Public Service desks at the main branch and assigned satellite branches
Answers reference questions involving resources in print and electronic formats in person, over the phone, and online
Provides assistance in the use of computer, fax, copier, and scanners. Provides Reader’s Advisory in person, over the phone, and online. Promotes in-person and online library services. Provides assistance in use of library online services and virtual library programs. Uses technology to meet the needs of library users. Prepares bibliographies and suggested reading lists
Leads, plans, and executes book displays or displays showcasing themes, seasons, etc. Assists with Resource Sharing activities including retrieving materials, packaging and shipping. Participates in committees and attends training related to the job
Proficient in Microsoft Office products such as WORD, EXCEL, PowerPoint to assist patrons. Creates digital content for social media platforms in promotion of the Library. Ability to prioritize tasks. Ability to lead and work in a team setting
Ability to communicate effectively verbally and in writing. Assists with Summer Reading Program. Delivers programming in person and online. Outreaches to schools, daycares and other organization promoting and representing Duplin Public Library
Provides excellent customer service; assists patrons with library materials and book selections
Conducts tours of the library including school tours and field trips
Inventories Storytime kits, Summer Reading Program materials and other materials as assigned
MINIMUM TRAINING AND EXPERIENCE
Education & Experience: Work requires broad general knowledge and computer skills. One year of experience in library or related services. Minimum: High School Diploma or Associates Degree
The preferred candidate will possess:
Associates Degree
Experience working with children in a library setting
Bi-Lingual (Spanish)
Good knowledge of library services, practices, methods and techniques. Good knowledge of reader interests in community
Ability to communicate effectively, both orally and in writing. Proficient keyboarding and computer skills
Ability to organize and plan. Ability to establish and maintain effective working relationship with staff and patrons
Physical requirements: Work requires sitting at a desk to light work in library setting, and minimal lifting and squatting for shelving activities with library materials. Ability to lift materials weighing 25lbs.
SPECIAL REQUIREMENTS
Must possess valid Driver’s License. This job could occasionally require work on Saturday and/or evenings for library events. Performance indicators:
Knowledge of work: has knowledge of methods, procedures and policies of Duplin County and Duplin County Libraries as it pertains to the performance of the essential duties of Library Assistant I.
Knows how to maintain cooperative and effective relationships with other employees.
Quality of work: Maintains high standards of accuracy in performing duties and responsibilities.
Exercised immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.
Maintains quality interaction with interdepartmental personnel, and any external entities.
Quantity of work: Performs described essential functions and related assignments efficiently and effectively in a manner to produce a quantity of work which meets established standards and expectations.
Dependability: Completes assigned work within established deadlines.
Attendance: attends and remains at work regularly and adheres to policies and procedures. Provides notice to upper management with respect to time off requests.
Initiative and enthusiasm: exhibits independent approach to meet job requirements. Strives for work to be accomplished and initiates appropriate action for the completion of work with minimum supervision and instruction.
Judgment: identifies issues or situations as they occur and specifies decision objectives.
Cooperation: accepts supervisory and managerial instruction and direction and strives to meet goals and objectives.
Relationships with others: shares knowledge with co-workers.
Contributes to maintaining high morale among all employees.
Develops and maintains cooperative and courteous relationships.
Coordination of work: plans and organizes daily work routine.
Establishes priorities for the completion of work.
Safety and housekeeping: adheres to all established safety and housekeeping standards.
Clearly understands the occupational hazards and safety precautions required to perform the essential functions of the work.
Planning: plans, coordinates, and utilizes information effectively in a manner to improve activities and production.
Organizing: efficiently organizes work as related to the position.
Delegating: assigns duties and responsibilities as necessary.
Creativity: regularly seeks new and improved methodologies, policies, and procedures for enhancing the effectiveness of functions. Human relations: listens and considers suggestions and complaints, and responds appropriately.
Policy implementation: has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to all policies in the discharge of duties and responsibilities.
