DEPARTMENT: Social Services

SALARY: Grade 57                                                       Salary Range $16.4442 – $24.6662 Hourly $34,204.04 – $51,305.80 Annually                   

OPENING DATE: January 13, 2025                                CLOSING DATE: “OPEN UNTIL FILLED”

GENERAL DESCRIPTION OF DUTIES

The purpose of this position is to interview public assistance and non-public assistance clients to obtain pertinent information.

SPECIFIC DUTIES AND RESPONSIBILITIES

EXAMPLES OF ESSENTIAL FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed with in this classification.  It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Has daily contact with public assistance and non-public assistance custodians who wish to apply for child support services and interviews to obtain information on all parties involved.

• Must be able to discuss confidential matters with the custodial and non-custodial parent at any given time.

• Creates child support cases in the Automated Collection and Tracking System (ACTS) using all location resources.

• Schedules and coordinates appointments for custodial parents who are referred from public assistance cases.

• Completes checklists, prints all documents, copies all documents related to the case.

• Escorts the custodial parent to the Administrative Officer for receipting of the application fees if needed

• Creates case files.

• Assesses cases to determine how the cases are to be processed.

• Refers cases to the appropriate worker.

• Refers cases for non-cooperation if the custodial parent is receiving public assistance and is non-cooperative with the Child Support Program.

• Provides any new information obtained from the custodial or non-custodial parent to other child support workers.

• Serves as back-up for the reception area as needed.

• Works reports monthly to locate non-custodial parents.

• Attends staff meetings and trainings as needed.

• Works at disaster shelters as deemed necessary.

MARGINAL FUNCTIONS

While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.

• Assists other unit workers when time permits.

• Performs other duties as assigned.

• Performs general filing.

• Notarizes documents for other workers.

MINIMUM TRAINING AND EXPERIENCE

Graduation from high school and two years of experience in eligibility, investigative, judiciary, or legal work that provides the knowledge, skills, and abilities needed to perform the work; or an associate degree in business administration, human resources, law enforcement or closely related degree and one year of experience in eligibility, investigative, judiciary, or legal work that provides the knowledge, skills, and abilities needed to perform the work; or a four year degree; or an equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.

SPECIAL REQUIREMENTS

• All employees should possess a valid North Carolina driver’s license.

• All employees may be requested to perform other duties as assigned.

All employees may be required to assist county operations during a State of Emergency, disaster or other county event. 

DEPARTMENT:  Duplin County Social Services

SALARY: Grade 59                                        $18.1296- $27.1945 Hourly / $37,709.62- $56,564.56 Annually                                  

OPENING DATE: December 12, 2024                      OPEN UNTIL FILLED                                                                       

GENERAL DESCRIPTION OF DUTIES

The purpose of this position is to ensure that all children receive necessary and needed support from non-custodial parents by providing child support services to public assistance and non-public assistance parents in the state of   North Carolina. This position involves location of non-custodial parents, enforcement of support, modifications and review and adjustments of child support obligations. Employees perform other duties as assigned.

SPECIFIC DUTIES AND RESPONSIBILITIES

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed with in this classification.  It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Requires knowledge of the Child Support Enforcement Program, laws governing child support, policies and procedures as defined by Agency, State and Federal regulations.
• Reviews all legal documents and paperwork received to determine if they are completed accurately.
• Prepares, organizes and enforces Child Support orders as defined by state and federal law to public assistance and non-public assistance custodial parents.
• Interviews custodial and non-custodial parents to enforce child and medical support orders. Reviews and adjusts the support orders.
• Monitors cases for delinquency.
• Provides in-depth investigations and prepares cases for court to enforce child support orders. Prepares court dockets, case summaries and case records to assist the Attorney in the courtroom in presenting and reviewing cases.
• Advises the court (through the attorney) of variables affecting cases.
• Has an independent role in presenting cases (with the attorney) in the courtroom to include testifying as needed.
• Types court orders and obtains appropriate approval and signatures on the legal documents.
• Files orders with the Clerk of Court and forwards copies to the appropriate parties.
• Prepares necessary forms and forwards to employers, Clerk of Court and non-custodial parents to verify employment and withhold wages for child support payments and inclusion of dependent children to health insurance.
• Creates and maintains the financial records of the court orders for charging distribution and adjustments and types case summaries in the Automated Collections and Tracking System (ACTS).
• Determines the most appropriate course of action to take to complete the necessary case actions needed within the federal and state mandated time frames.
• Reviews cases every (3) years as mandated by federal and state laws.
• Reports delinquencies to the credit bureaus and refers cases for tax interception.
• Completes monthly reports and daily worklists to maintain accuracy of cases.
• Attends staff meetings and trainings as needed.
• Works at disaster shelters as deemed necessary.

MARGINAL FUNCTIONS

• Assists other unit workers when time permits. Performs other duties as assigned.
• Notarizes documents for other workers.

MINIMUM TRAINING AND EXPERIENCE

A four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an associate’s degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work; or an equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills; ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.

SPECIAL REQUIREMENTS

• All employees should possess a valid North Carolina driver’s license.
• All employees may be requested to perform other duties as assigned.
• All employees may be required to assist county operations during a State of Emergency, disaster or other county event. 

The United States Department of Homeland Security’s Federal Emergency Management Agency (FEMA) will be receiving subgrant applications from the State of North Carolina for acquisition and demolition or mitigation reconstruction and/or elevation of residential and commercial properties. Pursuant to Executive Order (EO) 11988 and 44 Code of Federal Regulations (CFR) Part 9.12, FEMA hereby gives final notice of the intent to provide statewide funding for these projects under the Hazard Mitigation Grant Program (HMGP) as a result of Tropical Storm Helene.

A cumulative Initial Public Notice was published and posted on October 5, 2024, and an amended Initial Public Notice posted on October 17, 2024, for DR-4827-NC located at: https://www.fema.gov/disaster-federal-register-notice/4827-dr-nc-public-notice-amendment-003-0. Comments and other information received were fully evaluated by FEMA along with evaluation of social, economic, environmental, and safety considerations. This serves as a cumulative Final Public Notice for FEMA’s funding action for Hazard Mitigation Assistance (HMA) HMGP expedited activities that may be located within, affect, or be affected by floodplains or wetlands.

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DEPARTMENT: Soil & Water Conservation

SALARY: Grade 59                                                       $18.1296  Hourly / $37,709.62 Annually  

OPENING DATE: August 22, 2024                            CLOSING DATE: OPEN UNTIL FILLED   

GENERAL DESCRIPTION OF DUTIES

The purpose of the position is to provide engineering and technical support, waste management and engineering assistance for training, planning, design, and construction of animal waste management systems and other Best Management Practices. Employees in this classification perform technical support and engineering work. Position is responsible for providing soil and water conservation planning and assisting landowners/users in applying and maintaining conservation measures. Performs related work as required.

ESSENTIAL FUNCTIONS

Maintain 0200 animal waste certification paperwork as needed to meet State regulations. Prepare and certify lagoon closure plans for state grants. Provide waste management assistance to animal producers; Prepare comprehensive nutrient management plans (CNMP), waste utilization plans, calculate wettable acres for irrigation plans, computer generated irrigation maps and site layout. Perform and certify construction checks of lagoons, ponds, grassed waterways, wells, fences, cattle waterers, poultry litter storage sheds, incinerators, and similar structures to assure practices meet NRCS standards. Prepare drainage tile plans. Provide Technical Assistance on Designing Farm Roads and Culverts to meet NRCS standards and specifications. Plan and present programs for schools, Prepare VAD (Voluntary Ag District) maps for landowners and agency personnel through ArcGIS. Assist NRCS personnel with USDA Programs. Administer the NC Agricultural Cost Share Programs. Attend meetings and workshops as needed to stay abreast of current rules and regulations. Maintain records of complaints and aid the (BMAP) Beaver Management Assistance Program. Assist in the maintenance of the Limestone and Muddy Creek Watershed Lateral Project by preparing maintenance reports, annual inspections and follow-up maintenance. Perform inspections on various Stream Debris Removal Projects.

Marginal Functions   

Answers the telephone and directs inquiries to appropriate staff or departments; Receives inquiries and provides information on the programs and services available; Arranges meetings and facilities; and schedules appointments as appropriate.

Job Requirements and Qualifications

Education & Experience: An Associate’s Degree in Conservation, Forestry, Soil Science,
Environmental Education, Biology, Waste Management, Ag Science, Civil Engineering or other related field supplemented by one (1) or two (2) years previous experience and/or training or an equivalent combination of education, training, and experience. Certifications: Nutrient Management Certification, Ag- Pest Plant Pesticide License. Skills and Abilities: Computer skills and the ability to use Geographical Information Systems (ArcGIS); Ability to use Survey Equipment such as Total Station and laser levels as needed for Conservation Surveys. Ability to operate (launch, load and perform minor maintenance) on multiple amphibious vehicles and watercraft and All-Terrain Vehicle (ATV), Tractors, Kayaks and Canoes.  Special Requirements: Federal Background checks are required of the position as it relates to Homeland Security and the use of federal computer system. In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screening. Limited attendance at night meetings or weekend activities may be necessary. Travel outside the office and the county on behalf of the county for meetings and trainings.

PHYSICAL REQUIREMENTS must be able to lift 50 lbs. and endure physical challenges such riding in a small boat to inspect creeks and walking on unlevel ground

WORKING CONDITIONS include limited exposure to extreme weather which could include rain/cold/heat and exposure to snakes and mosquitos.

PERSONAL PROTECTIVE EQUIPMENT may include but not limited to wearing snake chaps, boots, hard hats, chest waders and life jackets.

All employees should possess a valid North Carolina driver’s license.  All employees may be requested to perform other duties as assigned. All employees may be required to assist county operations during a State of Emergency, disaster or other county event.

DEPARTMENT: Communications

SALARY: Telecommunicator I  Grade 58                       Salary Range:  $17.2663 – $25.8996 /hourly  $35,913.80 – $53,871.22/annually

                    Telecommunicator II Grade 59                Salary Range:  $18.1296 – $27.1945 /hourly  $37,709.62 – $56,564.56/annually

OPENING DATE: June 4, 2024                                   “OPEN UNTIL FILED”  

GENERAL DESCRIPTION OF DUTIES

Under general supervision of the Communications Supervisors, the purpose of the position is to receive emergency calls from citizens and to dispatch appropriate units for fire, rescue, local law enforcement agencies, and Duplin County Sheriff’s Office based on operating guidelines.  Employees in the classification perform skilled communications work.  Position is responsible for operating communications equipment; receiving calls and dispatching assistance; monitoring and responding to radio traffic; entering all complaints and dispositions into the computer system; and maintaining logs and records of communications activities.  Performs related work as requested.

SPECIFIC DUTIES AND RESPONSIBILITIES

EXAMPLES OF ESSENTIAL FUNCTIONS    

            The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.  It is not necessarily descriptive of any one position in the class.  The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Answers incoming emergency telephone calls and requests appropriate information.

Dispatches call to appropriate agencies based on determination made from information received and standard operating guidelines.

Monitors radio traffic for requests for assistance from responders and to document pertinent times of units responding.

Maintains call logs and records of radio traffic requesting assistance. Prepares criminal history requests for appropriate individuals.

Assigns and tracks incident numbers for fire and EMS. Transmits and receives information via DCI as needed for related agencies.

Appropriately files, retrieves, enters, modifies, clears, and cancels DCI records and documentation for law enforcement agencies with a valid service agreement. Maintain records to assist with confirming entries and computerized hits received for other agency entries with a valid DCI service agreement. Operates a computer terminal connected to a network which includes the Division of Criminal Information (DCI), the National Crime Information Center, and a variety of other local and state databases to retrieve and submit information.  Corresponds with local police departments, Duplin County Sheriff’s Office, and other law enforcement agencies or public service jurisdictions through this system; processes and maintains records of information obtained.  Works with a variety of law enforcement agencies performing criminal history checks and providing driving histories, and vehicle registration information. Utilizes computerized data entry equipment and various windows based software programs. Relays problems and/or complaints to the Supervisor. Answers non-emergency calls for the Sheriff’s Office and the Water Department after regular business hours and when calls are transferred for relay purposes. Assists other counties with misrouted emergency calls.

Requests mutual aid from other county agencies as requested or needed based on standard operating guidelines.

Required to attend appropriate training classes deemed necessary for proficiencies in job performance. Required to work when notified and requested for emergency situations (employee shortages, inclement weather.)Requests Medical Examiners as needed or requested.

Utilizes schedules to make contact with appropriate agent/officer and to serve as the liaison to provide them information for the following agencies:   Mental Health Commitment Officers; Magistrates; Social Services; Department of Transportation, Narcotics; Detectives; East Pointe; Probation; Animal Control; Public School Bus; Fire Marshal; Forestry Service; Court Dates; and Emergency Management.

Advise officers of preplanned residential checks to be performed. Broadcast Weather Alerts and inclement weather conditions.

Broadcast road closing information, BOLO’s, weather alerts, fire ratings and conditions. Logs information received from Repossession Companies on repossessed vehicles. Contact Funeral Homes, according to rotation schedule, for transports of DOA.

Assist Solid Waste Officer by documenting complaints regarding illegal dumping.

MARGINAL FUNCTIONS

While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members. Prepares various reports. Testing Satellite Phone as required by state regulation. Indexes CAD data and files.

Notifies appropriate agencies of hazardous road conditions. Assist in training new Telecommunicators. Makes service requests for needed repairs with communications equipment. Performs related duties as assigned.

MINIMUM TRAINING AND EXPERIENCE

High School Diploma or GED; 2 years of computerized data entry experience or secretarial/clerical work, fluent typing skills; and knowledge of windows based operating computer systems.  Must have excellent communications skills:  clear speaking voice and excellent hearing.  Must be able to obtain Telecommunicator Certification within 1 year.   Knowledge of the geographical layout and county road name system for Duplin County is preferable.

In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screening.

SPECIAL REQUIREMENTS

Possession of valid drivers’ license issued by the State of North Carolina. Must be able to obtain DCI Certification in General Inquiries (Module 1), Criminal Records (Module 2), DCIN/NCIC File Transactions (Module 3) within 120 days. DCI Certifications in Modules 1-3 must be maintained throughout employment. Must be able to obtain to obtain DCI Certification for Protective Orders as deemed necessary. Must be able to obtain Telecommunicator Certification. Must have the ability to be able to multi-task: answer phones, monitor radio traffic and know where units are located, and document information at the same time. In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screenings. The successful candidate should be able to pass a thorough background investigation, be of sound moral character, and possess a strong work ethic. ADMINISTERING THE CLASS
Telecommunicator I – An individual with less than one year of experience and has not yet passed fire, EMS, and Law Enforcement dispatch training tests or received DCI certifications. Telecommunicator II – An individual who has passed three phases of testing for fire, EMS, and law enforcement and who has attained DCI certification for General Inquiries; Criminal Records, and DCIN/NCIC File transaction

DEPARTMENT: Communications

SALARY: Grade 65                                                                      Salary Range $24.2954 – $36.4433  hourly $50,534.38 – $75,801.96 annually

OPENING DATE: November 29, 2023                                                      “OPEN UNTIL FILLED”

GENERAL DESCRIPTION OF DUTIES

Under direction of the Communications Director, the purpose of the position is to coordinate, implement, and maintain the operations of the Communications Dispatching Center.  Employees in this classification perform supervisory, technical, and administrative work.  Position is responsible for maintaining operations of dispatch center; scheduling and supervising work of Telecommunicators and Telecommunications Supervisors; assisting in implementing projects; preparing and maintaining a variety of records and reports; resolving E-911 telephone errors; assists with requests for documentation and recordings; and maintenance and repair of various equipment.  Performs related duties as assigned.

DISTINGUISHING FEATURES OF THE CLASS:

The Supervisor is responsible for managing all Communications personnel and insuring Telecommunicators and Telecommunications Supervisors have the appropriate training, skills, supplies and equipment to perform their assigned functions.  Supervisor will also be responsible for insuring all required forms, and reports are complete and accurate for each shift.  The Supervisor will be responsible for assisting in interviewing and recommending personnel as well as personnel actions relating to employees over who they have supervision.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of Communications operations.

Working knowledge of County Personnel Policy.

Working knowledge of all aspects of Communications procedures and requirements.

Knowledge of and the ability to enforce established Communications protocols.

Ability to communicate effectively orally and in writing at all levels.

Ability to check and evaluate the work of Communications personnel to verify quality, standards of service, and compliance of all protocols and DCI regulation requirements.

Ability to plan and establish goals, set priorities and deadlines, and determine what equipment and other resources are needed to meet goals of the Communications Center.

Ability to review records and performance of staff for evaluation of compliance with standards, policies, procedures, and objectives.

SPECIFIC DUTIES AND RESPONSIBILITIES

EXAMPLES OF ESSENTIAL FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.  It is not necessarily descriptive of any one position in the class.  The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Checking and testing operations of all radio transmitters, generators, and UPS systems. Assist Director with daily functions as requested. Train 911 staff on new policies and procedures or revisions to existing policies and procedures.

Recommends appropriate changes to departmental policies and procedures and refines work processes involving training and certifications. Operates and assist in maintaining software and hardware for dispatch center that includes, but not limited to:  radio consoles, CAD and DCI terminals, main recording system and IPM,

Positron Equipment, telephone peripheral equipment, satellite phone, Radar Net, CAD Mapper, etc.

Assist SBI auditor regarding normal audit procedures and infractions that are reported or identified.

Assist with Emergency Operations Center (EOC) during disasters.

Works with county programmers to develop computer programs to enhance the Communications Department.

Investigates and apprises Communication Director of problems and/or complaints that could have a negative impact on the department. Plans schedule for training requirements in reference to Communications.

Maintains records, DCI documentation, and other various documentation.

Oversees departmental compliancy with DCI regulations, for entries and inquiries into the state and national DCI system made by certified DCI operators within the Communications. Communicate with wired and wireless telephone companies to resolve PSAP inquiries and selective routing issues. Maintain reports and records for response units and departments.

Produce monthly reports to update management and employees of current and upcoming projects.

Work with outside contractors to improve 911 service capabilities.

Assist Communication contractors by bringing CAD System back on line.

Works as requested during emergency weather conditions as directed.

Reviews and processes requests from the public, emergency responding agencies, Social Services, and other appropriate persons for CAD records and recordings according to allowances by NCGS.

Checks to ensure recorder is working appropriately.

Attend training classes as needed or requested. Back up data files.

Consulting with emergency response departments and agencies within the county (volunteer Fire, EMS, and First Responder Depts., EMS Dept., Fire Marshal’s Office, Police Depts., and the Sheriff’s Office) and with NCDOI in determining appropriate protocols for emergency situations

Develops, updates, and implements procedures and guidelines for call taking, dispatching, and documenting emergency call, response, and follow-up information.  (consulting with fire, EMS, and Law Enforcement responders and implementing state requirements) Assist when needed on scheduling non-emergency EMS transports.

Maintains contact information and on call calendars for various agencies (Magistrates Office, Detectives, Narcotics, Mental Health, Probation, Animal Control, Water Department, Social Services, Fire Marshal’s Office, Board of Education, etc…) for services and problems that occur after departmental operating hours and for offices that are not staffed until a request is received pertaining to their services.

MINIMUM TRAINING AND EXPERIENCE

Two year degree in business administration or related field with training in windows driven software, supplemented by five (5) years previous 911 dispatching experience that includes communications radio operations for fire, EMS, and law enforcement; two (2) years of supervisory experience; fluent typing skills; excellent communications skills; preferred experience with mapping software program; knowledge of geographical layout and county road name system for Duplin County.  

SPECIAL REQUIREMENTS

Possession of valid drivers’ license issued by the State of North Carolina.  Must obtain DCI Certification in General Inquiries (Module 1), Criminal Records (Module 2), DCIN/NCIC File Transactions (Module 3), and Protection Orders (Module 6).  DCI Certifications must be maintained throughout employment.  Must be able to obtain and maintain EMD certification. Must have Telecommunicator Certification.  Must be willing and able to serve as TAC or Asst. TAC as directed.  In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screenings.  The successful candidate should be able to pass thorough background investigation, be of sound moral character, and possess a strong work ethic. Additional Requirements:  This is an “On Call” position and the successful candidate must be a resident of Duplin County. Equivalent combination of experience and training which provides the required knowledge, skills, and abilities to perform the job will be considered.

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Aging Advisory Commitee

Congregate Nutrition

Homebound Meal

In Home Aide

Senior Planning Commitee

Airport: mailto:airportoperations@duplincountync.com

Animal Services: mailto:dcanimals@duplincountync.com

Elections: mailto:dcboe@duplincountync.com

Inspections : mailto:inspections@duplincountync.com

Cabin Lake: mailto:cabinlake@duplincountync.com

Co-Op Extension : https://duplin.ces.ncsu.edu/

County Commissioners: mailto:commissioners@duplincountync.com

County Manager: mailto:bryan.miller@duplincountync.com

Cowan Museum: mailto:cowanmuseum@duplincountync.com

E-911: mailto:chris.vernon@duplincountync.com

EMS: mailto:emergencyservices@duplincountync.com

Economic Development: mailto:teresa.chambers@duplincountync.com

Fire & Emergency: mailto:matthew.barwick@duplincountync.com

Emergency Services: mailto:emergencyservices@duplincountync.com

Events Center: mailto:amanda.pope@duplincountync.com

Finance Department: mailto:dcfinance@duplincountync.com

Garage: mailto:gene.foster@duplincountync.com

Health Services: mailto:healthdepartment@duplincountync.com

Facility Services: mailto:craig.hatcher@duplincountync.com

Human Resources: mailto:humanresources@duplincountync.com

Information Technology: mailto:dcit@duplincountync.com

Libraries: mailto:laura.jones@duplincountync.com

Public Information: mailto:christopher.hatcher@duplincountync.com

Register of Deeds: mailto:anita.savage@duplincountync.com

Senior Resource Center: mailto:melisab@duplincountync.com

Sheriff’s Department: mailto:dcsheriff@duplincountync.com

Social Services: mailto:annie.murrell@duplincountync.com

Soil and Water Conservation: mailto:angie.quinn@duplincountync.com

Solid Waste & Recycling: mailto:derrel.whaley@duplincountync.com

Tax Administration: mailto:taxoffice@duplincountync.com

Tourism: mailto:robert.cox@duplincountync.com

Transportation Department: mailto:angel.venecia@duplincountync.com

Veteran Services: mailto:duplinvso@duplincountync.com

Water Utility: mailto:dcwater@duplincountync.com

All Others Refer To: mailto:contactus@duplincountync.com

DEPARTMENT:  Cabin Lake 

SALARY:  Grade 53              BASE PAY: $13.5286 – $20.2930 per Hour $28,139.54 – $42,209.44 Annually

OPENING DATE:   October 20, 2020            “OPEN UNTIL FILLED”

GENERAL DESCRIPTION OF DUTIES

Under general supervision, the purpose of the position is to perform a variety of tasks involved in the maintenance and general operation on the Cabin Lake Recreation Facility. Employees in this classification perform skilled and semi-skilled work. Position is responsible for opening and closing the park at specified times. Greets public and informs visitors concerning park rules and regulations. This position is also responsible for general maintenance of park facilities. Work is performed under general supervision from Cabin Lake Supervisor and is evaluated in terms of quality of work, observation, and visitor user reaction. Performs related work as required.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Weekend and holiday work required
• Works varied work schedule
• Provides excellent customer service involving greeting and registering park visitors and informing visitors about the facility and its operation via telephone or in person informing them of park rules, policies, and hours of operation.
• Employee must use considerable tact and courtesy in frequent contact with the public.
• Collects fees and registers transactions in computer system.
• Ability to add, subtract, multiply and divide; ability to make change.
• Operates paddle boat area.
• Performs grounds keeping work, which includes mowing, weed eating, emptying trashcans, etc.
• Makes minor repairs to facilities.
• Assists in keeping facilities (Shelters, restrooms, play grounds, office, etc.) clean for park visitor’s use.
• Pick up litter and empty trashcans.
• Open and close buildings and restrooms as needed.
• Provide basic first aid and CPR
• Provide emergency management for park incidents
• Report any participant injuries or property damage within 24 hours of occurrence.
• Patrols park regularly for security and maintenance issues
• Assists in general maintenance of park buildings and equipment: and performs minor repair work as
• Replaces light bulbs; changes air filters; check fuel levels.

MINIMUM TRAINING AND EXPERIENCE

High School diploma or GED (some college and computer skills preferred); supplemented by previous experience and/or training involving providing customer service, previous Parks and Recreation experience, and building and landscape maintenance; or an equivalent combination of education, training, and experience.

SPECIAL REQUIREMENTS

• Ability to obtain basic first aid and CPR certification within first year from date of hire.
• Able to swim and prefer experience with basic lifeguarding duties.