Tax Assistant II – (Tax)
GRADE:56 BASE SALARY/ HOURLY: $31,626.26/ $15.2049
OPEN: FEBRUARY 29, 2024 CLOSING DATE “OPEN UNTIL FILLED”
GENERAL DESCRIPTION OF DUTIES
Under general supervision, the purpose of this position is to collect taxes, list and transfer property for tax purposes, and to assist taxpayers and the general public with questions and inquiries concerning information kept on record in the Tax Office. Considerable tact and courtesy must be exercised in dealing with the public on tax related issues. Work is performed under general and direct supervision; however, the employee is often assigned to work independently on a specific tax function under limited supervision.
SPECIFIC DUTIES AND RESPONSIBILITIES
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
COLLECTIONS:
Collect taxes on motor vehicles and property, balancing cash drawers daily. Collects delinquent taxes using forced collection procedures (garnishment of wages, attachment of bank accounts, attachment of rents and contract payments, levying of property and foreclosure of real property).
Maintains accurate tax records on collection, delinquencies, vehicles, business personal property, and real property taxes.
Negotiate payment arrangements with delinquent taxpayers.
Issue mobile home moving permits.
Performs 10 year tax search of parcels being transferred to verify no delinquent taxes that constitute a lien on the parcel are due.
Correct information regarding motor vehicles such as change of situs of vehicle and military issues. Uses DMV online access to inquire about specific problems and removed blocks.
Assists with moving pre-payments.
Receives and distributes mail; opens and closes vault.
LISTING:
Attends to the general public and answers questions in person and by telephone, furnishing information regarding departmental operations and answers questions on programs, procedures and regulations; responds to complaints and irate taxpayers.
Maintains and keeps current and accurate roster of taxpayers qualifying and receiving the Elderly/Disabled/Veterans Homestead Exemption.
Maintains current and accurate roster of taxpayers qualifying for the Solid Waste Private Hauler discount.
Assists with performing 10 year tax search to identify past ownership of property.
Adds and balances the tax books; files new tax cards; prints tax cards.
Assists with Business/Personal listings and such.
REVALUATION:
Answers questions in person and by telephone regarding value of real property.
Organizes and prepares information, property cards and maps for appraiser to preform field work.
Coordinates and schedules the appointments with appraisers for appeal hearings.
Enters appraiser’s data changes into computer system.
Maintains monthly building permits and prepares them for appraiser field review.
Assists with obtaining information regarding the “Sales Ratio Study”.
Assist with vehicle value appeals from the public.
ADDITIONAL JOB FUNCTIONS FOR ALL SECTIONS:
Serves as backup in all areas when required.
Performs other related work as required.
MINIMUM TRAINING AND EXPERIENCE
High school diploma or GED; supplemented by vocational/technical training in bookkeeping or secretarial science; supplemented by one (1) to two (2) years previous experience and/or training involving tax listing, collection and records maintenance; or an equivalent combination of education, training, and experience.
SPECIAL REQUIREMENTS
All employees should possess a valid North Carolina driver’s license.
Real Estate Appraiser – (Tax)
DEPARTMENT: Tax Administration
SALARY: Grade 61 $19.4058 hourly / $40,363.96 annually
OPENING DATE: September 20, 2023 CLOSING DATE: OPEN UNITL FILLED
GENERAL DESCRIPTION OF DUTIES
Under general supervision, this position is responsible for the appraisal of residential and commercial real property throughout Duplin County for ad valorem tax purposes. Work requires frequent contact with property owners both in and outside of the office environment.
SPECIFIC DUTIES AND RESPONSIBILITIES
EXAMPLES OF ESSENTIAL FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Makes investigative field inspections of property, inspects exterior of any improvements, describes the property and relevant characteristics, makes new measurements, and determines construction quality and cost
Meets with individual property owners to answer questions or complaints, and to explain appraisal practices and procedures
Appraises new construction and properties with additions or improvements
Maintains current property records regarding measurements, listing of new construction, adding/deleting improvements, revaluing parcels, etc.
Makes recommendations to the Board of Equalization and Review on appeals, answers questions and defends value
Consults deeds, tax and other maps, aerial photographs, zoning ordinances and other sources; and resolves discrepancies between conflicting sources
MARGINAL FUNCTIONS
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
Answers general questions relating to matters within the tax office that may not be directly related to tax appraisal responsibilities. May be required to assist in the printing, updating and filing of property record cards
May be required to assist with telephone inquires that may arise that are directly related to tax appraisal responsibilities. May be required to assist with inquires that may arise at the service counter that are directly related to tax assessing. Performs other duties as required
MINIMUM TRAINING AND EXPERIENCE
Associate’s degree with course work emphasis in real estate and appraising or extensive training and experience in appraising real property or an equivalent combination of education, training, and experience.
SPECIAL REQUIREMENTS
Within two years of hiring must acquire and retain certification as real property appraiser from the North Carolina Department of Revenue as a real property appraiser. Must possess a valid North Carolina driver’s license. In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screening.
Tax Collection
The Duplin County Tax Office bills and collects taxes for the following towns:
Calypso, Greenevers, Kenansville, Magnolia (started in 2021), Rose Hill (started in 2021), Wallace (started in 2021), and Warsaw.
Tax Administration
Tax GIS
The Geographic Information System (GIS) staff maintains the Duplin County tax map system, county property description record files and parcel numbering schema.
The main function of GIS is to provide a visual representation of data as it relates to county tax information and to assist in making planning decisions.
Continue to Duplin County GIS Site
Tax Administration
Pay County Taxes On-Line
Purpose:
The Tax Department is responsible for obtaining, developing, analyzing, and maintaining records necessary for the appraisal, assessment, billing, collection, and listing of taxes associated with real and personal property within the jurisdiction of the County and municipalities according to the state of North Carolina General Statutes. The Tax Department is required to provide information and research as well as maintain records for the North Carolina Department of Revenue.
General Services:
The Tax Department has three functional offices made up of Assessing, Collections, and Land Records.
The Assessing Office is responsible for assessing all real property located in Duplin County. A state-mandated revaluation of all real property is conducted at least once every eight years, the Board of Commissioners voted in 2017 to perform a county wide revaluation every 4 years. Each year, building permits are reviewed for new construction and additions to existing structures. The appraisal staff assists property owners and the public with questions about value. They are also responsible for processing applications for Land Use Value. The next county-wide reappraisal will again be conducted by state certified appraisers and is scheduled to be effective January 1, 2024.
The Assessing Office is also responsible for the proper listing and discovery of all personal property, business personal property, and motor vehicles located in or taxable by Duplin County. The Assessing Office is responsible for assigning the fair market value (retail) of such property for tax billing purposes. Assessing employees can assist you with questions regarding ownership, situs, description and value of personal property. Along with property listing and assessing, the Assessing Office processes applications for the Senior Citizen/Disability/Veterans exclusion as outlined in the North Carolina General Statute; conducts audits of all personal and business personal property accounts; and maintains the mailing addresses as submitted by the taxpayers or by the Department of Motor Vehicles for all personal property, business personal property and motor vehicle accounts.
The Collections Office is responsible for the collection of all property taxes levied by Duplin County. They are also responsible for all forced collection measures on all delinquent accounts including but not limited to garnishment of wages, attachment of grower payments, attachment of bank accounts, attachment of North Carolina State Income Tax refunds and foreclosure of property. They issue moving permits for mobile homes.
We now collect town taxes for the following: Calypso, Greenevers, Kenansville, Magnolia, Rose Hill, Teachey, Wallace and Warsaw.
The Land Records section of the Tax Department is responsible for maintaining the Duplin County property base map and real property ownership data. The property base map was built using the 2006 digital ortho-photography of Duplin County. Cadastral information includes property boundaries, road names, right-of-ways, acreages, lot dimensions, district boundaries and ownership information. We operate a Geographic Information System (GIS) using ESRI’s “ARCMap” version 10.8 software. The identification of property locations is available through our Online Mapping Services.
Tax Forms
Application for Property Tax Exemption
Application for Property Tax Relief
Certification of Disability
Certification for Disabled Veteran
2024 Request for Extension
Private Hauler Form (Certificate of Service)
Present-Use Value Application (Land Use)
Appeal form Real Property
Real Property Improvement Form
Appeal form Personal Property
Personal Property Damage Assessment
Real and Personal Property Information
These forms may be submitted by email to taxoffice@duplincountync.com or mailed to the tax office at the address on the forms.
Related information:
Real and Personal property value billed by the Tax Office for 2023 was 4,251,832,305.
As of January 2023, there were 40,238 nonexempt parcels in Duplin County.
The last revaluation was effective January 1, 2017 and the next revaluation is scheduled to be effective January 1, 2025.
Tax Foreclosure Sale/Surplus Property Sale
See listing below for County currently owned property for sale.
Please deliver in person the completed Bid Form and Bid Deposit to:
Duplin County Tax Office
118 Beasley Street
Kenansville, NC
If you have any questions, please call Joan Barnette at 910-372-9352.
Click here for Tax Foreclosure Sale properties.
Airport Technician – (Airport)
Department: Airport
Grade: 58 Base Salary/ Hourly: $16.7634/ $34,867.82 Annually
Open Date: August 14, 2023 CLOSING DATE: “Open Until Filled”
GENERAL DESCRIPTION OF DUTIES
An employee in this class performs a variety of semi-skilled and skilled duties associated with the safety, operations, maintenance and security of airport grounds, buildings, operational areas, facilities and equipment. Employees of this class utilize mechanical, custodial and other skills for the day-to-day operation, maintenance and security of the airport. Work involves ensuring that facilities are in operational condition at all times and in compliance with FAA safety regulations. Tact and diplomacy are required in contacts with pilots, corporate and business executives, the general public, employees and local officials and Airport Commission members. Position is responsible for opening and closing airport at specified times, preparing reports, ordering fuel, assisting with billing.
An employee is subject to hazards in the work including indoor and outside environmental conditions; significant noise and vibrations; physical conditions such as proximity to moving mechanical parts, electrical current; working in high places, narrow aisles, crawl spaces and areas which could cause claustrophobia; and exposure to high heat, chemicals, oils, fumes, dusts, odors, or poor ventilation. Work is performed under the general supervision of the Airport Director and work is evaluated through conferences, reports, quality of work, observation, visitor reaction, and according to the effectiveness of the airport operations. Performs related work as required.
SPECIFIC DUTIES AND RESPONSIBILITIES
EXAMPLES OF ESSENTIAL FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Operates an aircraft tug to tow and stow aircraft.
- Collects cash and processes credit cards for fuel and other products and services.
- Refuels aircraft from the fuel island facility.
- Maintains fuel farm facility and conducts quality control inspections
- Receives fuel from transport tanker to fuel storage tank, maintaining associated logs and reports as required.
- Provides fueling services to various types of aircraft
- Performs grounds keeping work, which includes mowing, raking, trimming, sweeping or blowing, etc.
- Operates equipment, including tractors with implements, lawnmowers, chainsaws, weed-eaters, edgers, blowers and other equipment.
- Assists in customer service for the use of airport facilities.
- Performs routine inspections of airport facilities to include buildings and grounds, runways and taxiways, airfield lighting and navigational aids systems
- Makes minor repairs to equipment and facilities, replacing runway light fixtures and bulbs.
- Performs preventive, emergency equipment maintenance and minor repairs on buildings and equipment; cleaning and painting.
- Performs minor custodial duties at Airport Business Terminal with Housekeeping duties that may include cleans windows, vacuums, mops, changes light bulbs; keeps facilities neat and clean for airport visitor use.
- Operates aviation communication radio to both give and receive information.
- Conducts airport tours.
- Assists in the administration of Community Service Work Program
- Assists pilot and their passengers with various needs.
- Provides excellent customer service to both internal and external customers.
- May assist with weather observations.
- Performs a wide variety of construction, maintenance and repair work for airport buildings, hangars, pavement, airfield lighting, security lighting, security fencing, aviation fuels storage and dispensing, as well as other facilities and grounds.
- Performs daily inspection of all airport safety and operational areas and equipment including runway and taxiways, airfield lighting, parking aprons, hangars, terminal building, fuel storage areas and perimeter fences and gates.
- Performs duties to monitor and report security regulations, Uniform Fire Code regulations and vehicle operation and parking rules.
- Performs administrative functions both written on computer for completing and compiling daily and other inspection forms, operational record keeping, aircraft incident reports, emergency medical responses, wildlife hazard incidents (bird or other animal strikes), reports, correspondence, monthly billing information, collecting and the issuance of citations and/or warnings.
- Performs and assists the Airport Director in all areas of responsibility pertaining to the airport.
- Receives and assists in resolving complaints or problems occurring on assigned shift.
- In case of extraordinary and emergency situations, acts as the initial contact for emergency service personnel, assisting with ensuring first aid is administered to any injured persons. Once the initial emergency situation is under control, confers with Regional Manager for follow-up to ensure life and property are protected.
- Regular attendance is an essential function of this job to ensure continuity.
MINIMUM TRAINING AND EXPERIENCE
High School graduate and with two years’ experience in general maintenance/construction or related field. Two (2) year degree in Aviation or Business Management preferred with two (2) years of experience and/or training involving building and landscape maintenance; or an equivalent combination of education, training and experience. Private or Student Pilot’s license preferred but not required.
Special Requirements
Possession of a valid driver’s license issued by the State of North Carolina.
Employee must be able to attend and pass the National Air Transportation Association (NATA) Professional Line Service Training (PLST) program within one (1) year from date of hire.
Must have the ability to be contacted and to respond in a timely manner and be willing and able to perform emergency work on an evening, weekend, and 12-hour shift basis.
Ability and willingness to work shift work on a rotating basis, including evenings, weekends and holidays.
In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screening.
Airport Technician (Substitute) – Airport
DEPARTMENT: Duplin County Airport
SALARY: Grade 58 $16.7634 hourly
OPENING DATE: May 26, 2023 “OPEN UNTIL FILLED”
GENERAL DESCRIPTION OF DUTIES
An employee in this class performs a variety of semi-skilled and skilled duties associated with the safety, operations, maintenance and security of airport grounds, buildings, operational areas, facilities and equipment. Employees of this class utilize mechanical, custodial and other skills for the day-to-day operation, maintenance and security of the airport. Work involves ensuring that facilities are in operational condition at all times and in compliance with FAA safety regulations. Tact and diplomacy are required in contacts with pilots, corporate and business executives, the general public, employees and local officials and Airport Commission members. Position is responsible for opening and closing airport at specified times, preparing reports, ordering fuel, assisting with billing.
An employee is subject to hazards in the work including indoor and outside environmental conditions; significant noise and vibrations; physical conditions such as proximity to moving mechanical parts, electrical current; working in high places, narrow aisles, crawl spaces and areas which could cause claustrophobia; and exposure to high heat, chemicals, oils, fumes, dusts, odors, or poor ventilation. Work is performed under the general supervision of the Airport Director and work is evaluated through conferences, reports, quality of work, observation, visitor reaction, and according to the effectiveness of the airport operations. Performs related work as required.
.
SPECIFIC DUTIES AND RESPONSIBILITIES
EXAMPLES OF ESSENTIAL FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Operates an aircraft tug to tow and stow aircraft.
- Collects cash and processes credit cards for fuel and other products and services.
- Refuels aircraft from the fuel island facility.
- Maintains fuel farm facility and conducts quality control inspections
- Receives fuel from transport tanker to fuel storage tank, maintaining associated logs and reports as required.
- Provides fueling services to various types of aircraft
- Performs grounds keeping work, which includes mowing, raking, trimming, sweeping or blowing, etc.
- Operates equipment, including tractors with implements, lawnmowers, chainsaws, weed-eaters, edgers, blowers and other equipment.
- Assists in customer service for the use of airport facilities.
- Performs routine inspections of airport facilities to include buildings and grounds, runways and taxiways, airfield lighting and navigational aids systems
- Makes minor repairs to equipment and facilities, replacing runway light fixtures and bulbs.
- Performs preventive, emergency equipment maintenance and minor repairs on buildings and equipment; cleaning and painting.
- Performs minor custodial duties at Airport Business Terminal with Housekeeping duties that may include cleans windows, vacuums, mops, changes light bulbs; keeps facilities neat and clean for airport visitor use.
- Operates aviation communication radio to both give and receive information.
- Conducts airport tours.
- Assists in the administration of Community Service Work Program
- Assists pilot and their passengers with various needs.
- Provides excellent customer service to both internal and external customers.
- May assist with weather observations.
- Performs a wide variety of construction, maintenance and repair work for airport buildings, hangars, pavement, airfield lighting, security lighting, security fencing, aviation fuels storage and dispensing, as well as other facilities and grounds.
- Performs daily inspection of all airport safety and operational areas and equipment including runway and taxiways, airfield lighting, parking aprons, hangars, terminal building, fuel storage areas and perimeter fences and gates.
- Performs duties to monitor and report security regulations, Uniform Fire Code regulations and vehicle operation and parking rules.
- Performs administrative functions both written on computer for completing and compiling daily and other inspection forms, operational record keeping, aircraft incident reports, emergency medical responses, wildlife hazard incidents (bird or other animal strikes), reports, correspondence , monthly billing information, collecting and the issuance of citations and/or warnings.
- Performs and assists the Airport Director in all areas of responsibility pertaining to the airport.
- Receives and assists in resolving complaints or problems occurring on assigned shift.
- In case of extraordinary and emergency situations, acts as the initial contact for emergency service personnel, assisting with ensuring first aid is administered to any injured persons. Once the initial emergency situation is under control, confers with Regional Manager for follow-up to ensure life and property are protected.
- Regular attendance is an essential function of this job to ensure continuity.
MINIMUM TRAINING AND EXPERIENCE
High School graduate and with two years’ experience in general maintenance/construction or related field. Two (2) year degree in Aviation or Business Management preferred with two (2) years of experience and/or training involving building and landscape maintenance; or an equivalent combination of education, training and experience. Private Pilot’s license preferred or student pilot.
SPECIAL REQUIREMENTS
Possession of a valid driver’s license issued by the State of North Carolina.
Employee must be able to attend and pass the National Air Transportation Association (NATA) Professional Line Service Training (PLST) program within one (1) year from date of hire.
Must have the ability to be contacted and to respond in a timely manner and be willing and able to perform emergency work on an evening, weekend, and 12-hour shift basis.
Ability and willingness to work shift work on a rotating basis, including evenings, weekends and holidays.
In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screening.
Contact Links
Airport: mailto:airportoperations@duplincountync.com
Animal Services: mailto:dcanimals@duplincountync.com
Elections: mailto:dcboe@duplincountync.com
Inspections : mailto:inspections@duplincountync.com
Cabin Lake: mailto:cabinlake@duplincountync.com
Co-Op Extension : https://duplin.ces.ncsu.edu/
County Commissioners: mailto:commissioners@duplincountync.com
County Manager: mailto:bryan.miller@duplincountync.com
Cowan Museum: mailto:cowanmuseum@duplincountync.com
E-911: mailto:chris.vernon@duplincountync.com
EMS: mailto:emergencyservices@duplincountync.com
Economic Development: mailto:teresa.chambers@duplincountync.com
Fire & Emergency: mailto:matthew.barwick@duplincountync.com
Emergency Services: mailto:emergencyservices@duplincountync.com
Events Center: mailto:amanda.pope@duplincountync.com
Finance Department: mailto:dcfinance@duplincountync.com
Garage: mailto:gene.foster@duplincountync.com
Health Services: mailto:healthdepartment@duplincountync.com
Facility Services: mailto:craig.hatcher@duplincountync.com
Human Resources: mailto:humanresources@duplincountync.com
Information Technology: mailto:dcit@duplincountync.com
Libraries: mailto:laura.jones@duplincountync.com
Public Information: mailto:christopher.hatcher@duplincountync.com
Register of Deeds: mailto:anita.savage@duplincountync.com
Senior Resource Center: mailto:melisab@duplincountync.com
Sheriff’s Department: mailto:dcsheriff@duplincountync.com
Social Services: mailto:annie.murrell@duplincountync.com
Soil and Water Conservation: mailto:angie.quinn@duplincountync.com
Solid Waste & Recycling: mailto:derrel.whaley@duplincountync.com
Tax Administration: mailto:taxoffice@duplincountync.com
Tourism: mailto:robert.cox@duplincountync.com
Transportation Department: mailto:angel.venecia@duplincountync.com
Veteran Services: mailto:duplinvso@duplincountync.com
Water Utility: mailto:dcwater@duplincountync.com
All Others Refer To: mailto:contactus@duplincountync.com
Volunteer for A Board, Committee or Commission
